SHIPPING & RETURNS

SHIPPING COSTS

Accessories: $9.95

Packs, Bags & Tents: $24.95

SHIPPING TIMEFRAMES

All orders will be processed within 2 working days.

Larger orders are sent via Direct Freight and smaller orders are sent via Australian Post. All orders are sent from Victoria. Shipping timeframes differ from state to state.

Please note that shipping timeframes can be longer during holiday periods, weather events and other events outside of our control.

Tatonka AU is closed on all Australian national public holidays, Victorian public holidays and the days between Christmas and New Year. No orders are processed on these days.

RETURNS

30-DAY RETURN POLICY
We offer a 30 day return policy on purchases. We will refund the total of the items returned in your order, less shipping costs. If the return is a result of our error, Tatonka AU will also refund shipping charges to compensate you for the return shipping of the item.

Items should be returned in the original product packaging (with tags), our returns form and a copy of the invoice that was emailed to you when you purchased. If you no longer have the invoice, please include your order number on the returns form.

Please send returns to:

Tatonka AU Repairs
c/o OSA Brands
14/21 Yazaki Way
Carrum Downs
Victoria 3201

Clearance items cannot be returned unless faulty.